This offer (hereinafter referred to as the Offer) in accordance with Article 437 of the Civil Code of the Russian Federation is an official proposal of individual entrepreneur Elizaveta Andreevna Popova, trademark "Rusify", owner of the website https://rusify.world/ hereinafter referred to as the "Contractor" to provide (render) information and consulting services through online classes using instant messengers with the possibility of voice and video chat according to the training rate selected by the Customer, to any person who has accepted this Offer, hereinafter referred to as the "Customer". The Offer is an official proposal of the "Contractor" to conclude an agreement for the provision (rendering) of information and consulting services through online classes using instant messengers with the possibility of voice and video chat according to the training rate selected by the Customer (hereinafter referred to as the "Agreement") on the following terms, including essential ones. 1. Terms and Definitions
The following terms are used in the text of the Agreement with the following meanings:
1.1. Offer – a proposal to conclude the Agreement in this version on the terms and conditions specified therein, published on the Internet at the address: https://rusify.world/offer, addressed to an indefinite number of persons. The Agreement (offer) does not require seals and/or signatures by the Customer and the Contractor and has legal force from the moment of unconditional acceptance of the offer by the Customer. The offer is considered sent from the moment of its publication on the website at the address: https://rusify.world/offer.
1.2. Acceptance of the Offer – full and unconditional acceptance of the Offer by the Customer by paying for the ordered services (payment of the invoice) in the manner and on the terms provided for in this Agreement (clause 3 of Article 438 of the Civil Code of the Russian Federation).
1.3. Services – provision (delivery) of information and consulting services via online classes using instant messengers with voice and video chat capabilities according to the training rate selected by the Customer.
1.4. Course – a series of classes (consultations) in a foreign language, of a certain form and duration, provided via instant messengers with voice and video chat capabilities.
1.5. Tariff – a system of rates (payment) for information and consulting services via online classes using instant messengers with voice and video chat capabilities.
1.6. Teacher – a foreign language consultant providing services via instant messengers with voice and video chat capabilities.
1.7. Personal Curator – an administrative consultant monitoring the Customer’s progress through the Course, providing services via instant messengers with voice and video chat capabilities.
1.8. Conversation club – an online event in which participants talk on a given topic, organized by the Contractor providing services via instant messengers with voice and video chat capabilities. The schedule of events, duration, and number of participants are established by the Contractor at its sole discretion.
1.9. Special courses – a series of consultations on a foreign language on a specific topic to obtain in-depth knowledge via instant messengers with voice and video chat capabilities, of a certain form and duration. The duration, volume, number of consultations, topic, and other data of the special course are determined by the Contractor on the website https://rusify.world/.
1.10. Subscription – the Customer’s personal right to consume services in a predetermined number of consultations for a certain period in accordance with the terms of the offer; the subscription is not transferable to another person or exchangeable, except in cases expressly provided for by the Agreement. One-time subscriptions for new clients are not subject to renewal, transferability, or exchange. except in cases expressly provided for by the Agreement. The cost of the subscription is published by the Contractor on the website https://rusify.world/prices. The services included in the subscription are determined by the Contractor, are inseparable from each other, the duration of the services in the Subscription may differ.
1.11. Start date - the start date of the provision of services. Determined by the Contractor.
1.12. The Contractor is an individual entrepreneur Elizaveta Andreevna Popova with the trademark "Rusify", providing (is rendering) information and consulting services using instant messengers with the ability to voice and video chat.
1.13. The Customer is a legally capable person who has accepted the Offer on the terms and conditions set forth therein.
1.14. Subscription Period - the period of time for which the Subscription is issued, and which begins on the day the Customer activates the purchased Subscription on the terms and conditions established by the Contractor
1.15. Subscription - a type of Services provided via an online platform, which includes a certain number of Conversation Clubs during the Subscription Period, for which the corresponding payment is established.
2. Subject of the Agreement
2.1. The Contractor undertakes to provide (render) to the Customer information and consulting services using instant messengers with the possibility of voice and video chat according to the tariff chosen by the Customer in the volume, terms and on the terms established by the Offer and the Subscription paid by the Customer, and the Customer undertakes to pay the cost of the services in accordance with the Subscription and accept them.
2.2. Information about all Services, access to which is provided within the Subscription on the basis of the agreement, in particular the description of the service, the subject of which information and consulting services are provided using instant messengers with the possibility of voice and video chat, the volume of services, service packages, the number of consultations, other characteristics, cost of services, tariffs, programs, subscriptions and terms of service are indicated on the Contractor's website.
2.3. The subscription period is the period during which the Customer has the right to demand that the Contractor provide information and consulting services using instant messengers with voice and video chat capabilities, through which course materials and other materials are transmitted and broadcast within the Subscription for receiving consultations on a foreign language. The subscription period varies from 1 month to 1 year, depending on the Subscription type. Upon expiration of the subscription period, the Customer loses the right to demand that the Contractor provide services. The subscription period begins to run on the day following the day the Customer pays for the subscription and cannot be extended, except in cases where the Customer has exercised its right to a one-time suspension (freeze) of the subscription. In the event of a suspension (freeze) of the Subscription period, which is carried out upon the Customer's application once for a period of no more than four weeks, the Subscription period is extended for the period of its suspension (freeze). The subscription can also be extended, subject to the postponement of classes if the Customer notifies the teacher or school administrator 2-3 days before the start date of the next consultation (consultations can be postponed a maximum of 2 times a month). In other cases, if the Customer is absent on the day of the consultation, the lesson is automatically burned, that is, it is considered used, in which case the contractor has the right not to reimburse the cost of the classes missed by the Customer and not to extend the subscription.
2.4. The Customer understands that under this agreement the Contractor provides access to the Course materials only through instant messengers with the ability to voice and video chat.
2.5. The text of this Agreement is a public offer and is published on the website https://rusify.world/. The Customer's acceptance of this Offer Agreement by performing payment actions means that he fully agrees with all the provisions of this Agreement and has undertaken the obligation to fulfill it on the terms specified therein. From the moment of the actions to accept the offer, this agreement is considered concluded and is valid until the Parties have fully fulfilled their obligations hereunder, unless otherwise provided by the agreement.
2.6. The Contractor has the right to recommend online lessons at least twice a week.
2.7. Under one concluded agreement, services are provided in the amount of the paid Subscription, intended for receiving information and consulting services using instant messengers with the ability to voice and video chat, in which the Course is conducted, materials, broadcasts, and consultations are transmitted. Simultaneous use of the Subscription and consultations by several persons is not allowed, unless otherwise provided by the Tariff.
3. Rights and obligations of the parties
3.1. The Customer has the right:
3.1.1. Use the provided resources only in case of timely payment for the Contractor's services.
3.1.2. Use the Contractor's materials intended for use by the Customer during the Contractor's consultations via instant messengers with voice and video chat capabilities.
3.1.3. Twice a month, reschedule the date and time of consultations on the Course only upon timely notification of the responsible teacher or administrator in advance (at least 2 days before the start of the lesson).
3.2. The Customer is obliged to:
3.2.1. Pay for the Contractor's services under the Agreement in a timely manner and in full.
3.2.2. Take the language proficiency test provided by the Contractor upon conclusion of the agreement.
3.2.3. Be responsible for setting up the equipment and, if necessary or at the request of the Customer, provide access to their computer to assist in setting up and preparing for the consultation with the teacher.
3.2.4. Refrain from any actions if such actions may cause harm to the property of the Contractor, the consulting and other processes of the Contractor, as well as other private and public interests protected by law, including the Customer is prohibited from attending the Contractor's consultations in a state of intoxication, using the equipment, telecommunications networks and/or premises of the Contractor to commit illegal acts. Not to distribute the video/audio/text material of the Contractor including electronically, on any media.
3.2.5. Show respect for the Contractor, staff and other listeners.
3.2.6. Do not use, quote or distribute course materials without the Contractor's permission.
3.2.7. Do not provide access to materials to third parties.
3.3. The Contractor has the right:
3.3.1. Independently determine the procedure for implementing the plan of the selected Course and, at its own discretion, make the necessary adjustments to such plan and/or such procedure, notifying the Customer of such changes (including postponing consultations if this is caused by technical problems or illness of a representative on the part of the Contractor or other objective reasons, as well as making other changes). Notification can be made by contact phone numbers, e-mail, as well as by posting an announcement on the official website or official group on the vk.com website of the Contractor. The Contractor has the right to unilaterally amend the procedure for rendering services by posting a new procedure on its official website. The new procedure shall enter into force from the moment the relevant information is posted on the official website and shall be binding on the Customer. The Contractor has the right to engage any third parties to fulfill its obligations.
3.3.2. Demand full compensation for damages if such damages (losses and lost profits) are caused by the Customer's actions, including for distributing the Contractor's materials on the Internet without permission, violating exclusive and copyright rights, damaging business reputation, and in other cases.
3.3.3. Deny the Customer the right to receive unused consultations in cases of violation of the obligations specified in paragraphs 3.2.4 - 3.2.5, as well as in the event of violation of other obligations stipulated by the Agreement.
3.3.4. In case of failure by the Customer to fulfill the obligations specified in paragraphs 3.2.6-3.2.7 of the Agreement, the Contractor has the right to recover from the Customer the amount equal to the paid cost of the Subscription in full, including by means of withholding and offsetting.
3.3.5. In case of no demand by the Customer for the services under the Subscription, impossibility to fulfill the assumed obligations due to the fault of the Customer (missing classes, not starting consultations on time on the appointed start date of the course), the cost of the Subscription upon expiration of its validity, as well as the cost of lessons missed due to the fault of the Customer, are not subject to refund.
3.3.6. The Contractor has the right, with the consent of the Customer, to process his personal data.
3.4. The Contractor is obliged to:
3.4.1. Provide the Customer with access to instant messengers with voice and video chat capabilities used during consultations, and provide the Customer with mandatory tasks and materials if this is stipulated by the Course plan and is necessary at the discretion of the Contractor.
3.4.2. Upon conclusion of this Agreement, after conducting an introductory test, undertakes to determine the level of foreign language proficiency and recommend the Course presented on the website that corresponds to the level of proficiency and the needs of the Customer.
3.4.3. Ensure the confidentiality of the Customer's personal data within the limits established by the legislation of the Russian Federation, internal local acts of the Contractor regarding the requirements for the processing of personal data.
3.5. The Contractor shall not be liable for:
3.5.1. The Customer's lack of demand for services, access to materials, failure to attend the Course, consultations provided for by the Subscription.
3.5.2. Failure to perform and/or improper performance of obligations to sell and/or deliver services to the Customer, if the said violation is related to the provision of false and/or invalid data from the Customer, as well as the Customer's failure to fulfill the terms of this Agreement.
4. Cost of services and payment procedure
4.1. Payment for the provision (rendering) of information and consulting services via instant messengers with the possibility of voice and video chat according to the selected rate under this agreement is made by the Customer in the manner established by law and in the following order:
4.1.1. Payment of the Subscription Fee/Tariff (Subscription Cost):
4.1.1.1 The Customer pays an advance payment or full payment on the day of ordering the services.
4.1.1.2 The remaining cost of the Subscription Fee, if any, is paid by the Customer by agreement of the parties on an individual basis.
4.1.1.3 The cost of services under the Subscription is determined on the date of acceptance of the offer and is indicated on the Contractor's website. The Contractor's actual expenses incurred in connection with the fulfillment of obligations under the Agreement for the period of the Subscription are determined using the method given in the table:
Month of service provision Amount of the Contractor's expenses from the cost of the Subscription with a validity period of 12 months
1 month 50%
2 month 20%
3 month 10%
4 month 5%
5 month 5%
6 month 3%
7 month 2%
8 month 1%
9 month 1%
10 month 1%
11 month 1%
12 month 1%
4.1.1.4 The Contractor does not recalculate the Subscription fee/Tariff (cost of the Subscription) if the Customer does not attend consultations, events, does not access materials, does not perform mandatory tasks and/or does not fulfill other obligations or does not exercise their rights stipulated by the agreement.
4.1.1.5 By purchasing a Subscription, the Customer agrees that in accordance with Art. 429.4 of the Civil Code of the Russian Federation (Contract with execution on demand), they pay for the subscription regardless of whether they request the relevant services.
4.1.1.6. The Customer has the right to pay for the Services in any legal way (payment to a bank account, cash transfer, electronic wallet, payment system aggregators, etc.). The date of payment is considered to be the receipt of funds in the Contractor's accounts. Fiscal documents are sent electronically to the Customer's email address specified during registration on the website in accordance with the legislation of the Russian Federation.
4.1.1.7. The suspension (freezing) of the Subscription period is made upon the Customer's application once for a period of no more than four weeks. The Customer shall notify the Contractor of the need to suspend (freeze) or extend the subscription no later than 1 day before its expiration. Suspension (freezing) and/or extension of expired Subscriptions is not carried out.
4.1. 1.8. This agreement has the force of an act on the provision of services. Acceptance of the services rendered is carried out without signing a separate document with the corresponding act.
4.1. 2. Conversation clubs:
4.1. 2. 1. To gain access to Conversation clubs implemented through instant messengers with the ability to voice and video chat, the Customer must select and pay for a subscription to Conversation clubs. Current prices for various types of subscription are available on the Site. Upon expiration of the subscription period, unused classes expire and they cannot be used by the Customer and/or transferred, unless otherwise determined by the Contractor. By purchasing a subscription, the Customer agrees to the published prices and payment terms, which may be changed at any time at the discretion of the Contractor.
4.1.2.2. The Customer has the right to suspend the Subscription for a period of no more than four weeks. The Subscription is suspended by sending a corresponding request to the Contractor's e-mail address: rusify.world@mail.ru no later than 3 (three) business days before the expected date of suspension. When suspending the Subscription, the next payment will be postponed for the number of days for which the User suspended the Subscription. Classes scheduled for the period of suspension of the Subscription will be canceled.
4.1.2.6. This agreement has the force of an act on the provision of services. Acceptance of the services rendered is carried out without signing a separate document with the corresponding act.
5. Guarantees
5.1. The Contractor guarantees high-quality provision of services, as well as the opportunity to use materials, ensure access to participation in events, in the volume and terms included in the Subscription paid by the Customer, in order to improve the level of proficiency in foreign languages.
5.2. The Contractor guarantees that within the framework of the Subscription selected by the Customer, it will fulfill its obligations in full and properly.
6. Responsibility of the parties
6.1. By accepting the Offer, the Customer agrees to the processing of his personal data in accordance with the Federal Law "On Personal Data", in accordance with the Privacy Policy for personal data of users of the Contractor's website, posted by him on the website, and also, in order to fulfill the terms of this agreement, allows the Contractor to collect, process, store, systematize, accumulate, clarify his personal data, including those contained in this Agreement, as well as personal data provided to the Contractor as part of consultations, questionnaires, etc. All of the above actions may also be carried out for the purpose of promoting goods, works, services on the market, including by means of direct contacts with a potential consumer using communication tools within the framework of the current legislation of the Russian Federation. The Customer has the right to allow the Contractor to publish photographs of the Customer if he/she takes part in events held by the Contractor.
6.2. The Parties shall be liable in accordance with this Agreement and current legislation, while the Parties shall be released from liability for improper performance or non-performance of their obligations if such improper performance or non-performance is caused by the direct effect of force majeure circumstances - circumstances that the Parties could not foresee and prevent, including such as fire, flood, military action, decisions of government agencies and officials, bankruptcy, utility accidents, etc.
6.3. Payment of penalties (fines, fines) and compensation for damages caused by improper performance of obligations does not release the parties from fulfilling their obligations under the Agreement in full.
6.4. The Contractor shall not be liable:
6.4.1. for the discrepancy between the ideas, expectations of the Customer and the result of the Services rendered. The Customer's subjective assessment is not an objective criterion for the quality of the Services rendered;
6.4.2. for the quality of the Internet connection and the functioning of the Customer's equipment and software;
6.4.3. for the use by third parties of personal data that the Customer independently, on his own initiative, leaves in messenger chats.
6.5. In addition to the above, the Contractor shall under no circumstances be liable and shall not compensate the Customer for losses if the Customer cannot use the services for the following reasons:
• use (inability to use) and any consequences of the use (inability to use) by the Customer of the form of payment for services chosen by him under the Agreement;
• illegal interference in the operation of the Site by third parties (virus programs, hacker attacks, etc.), causing disruptions in their operation;
• technical malfunctions and failures in the operation of Internet communication channels;
• loss of access to the Internet by the Customer;
• occurrence of force majeure circumstances.
6.6. The Contractor's liability to the Customer in the event of fault is limited to the cost of the Service paid for but not received by the Customer due to the fault of the Contractor.
7. Amendment and termination of the agreement
7.1. The Contractor has the right to amend the terms of the Offer and/or revoke the Offer at any time and at its own discretion. In the event of amendments to the Offer, such amendments shall enter into force from the moment the amended text of the Offer is posted on the Contractor's website, unless another period for the entry into force of the amendments is additionally determined upon such posting.
7.2. The Contractor has the right to refuse to perform the Agreement (terminate the Agreement unilaterally out of court) in the event of a breach of the terms of the Agreement by the Customer.
7.3. The Parties specifically stipulated that all operational correspondence and sending of documents shall be carried out via electronic communication, to email addresses or instant messengers with the possibility of voice and video chat, the email and contacts in the instant messengers of the Contractor are specified in Section 9 or on the Contractor's website in the contacts section. The email and contacts in the instant messengers of the Customer are specified when filling in the contact information in the form on the Contractor's website.
7.4. The Agreement may be terminated by agreement of the Parties, or at the initiative of either Party in the manner prescribed by the Agreement.
7.5. The Contractor has the right to refuse to perform the Agreement if the Customer has violated their obligations under the Agreement, including if the Customer systematically violates the rights and legitimate interests of other Customers and employees of the Contractor, violates the course schedule (does not participate / does not connect to consultations) or interferes with the conduct of consultations. In this case, the Customer will not be refunded for the services, and they will be suspended / disconnected from consultations. The Agreement shall be deemed terminated from the date of written notice from the Contractor to the Customer of refusal to perform the Agreement.
7.7. In the event of the Customer's refusal of the Agreement before the commencement of the provision of services and having the right to a refund, the Contractor shall send the Customer a refund application form (hereinafter referred to as the Application). The Customer, no later than 5 (five) business days from the date of receipt of the Application form from the Contractor, undertakes to correctly fill out, sign and send it to the Contractor in scanned form to the e-mail address rusify.world@mail.ru.
7.8. Refunds shall be made by bank transfer of funds to the Customer's bank details specified in the Application:
7.8.1. The refund amount is determined as the difference between the paid Subscription Fee (Subscription Cost) and the actual expenses incurred by the Contractor, listed in the table in clause 4.1.1.3., required for the performance of the Subscription Agreement. The actual expenses incurred are calculated in total based on the number of months during which the Subscription was valid before the termination of the Agreement. The amount of expenses actually incurred for the period of the Subscription is defined in the table in paragraph 4.1.1.3., in addition, the Customer additionally reimburses the Contractor for the cost of testing in the amount of 2,000 rubles.
7.8.2. After the expiration of the Subscription or in the absence of a written statement of refusal to receive services, the funds are not returned and are recognized by the Parties as a fee for cancellation of the agreement in accordance with Art. 310 of the Civil Code of the Russian Federation.
7.8.3. The refund amount is determined on an individual basis and may not include in the calculation the actual expenses incurred by the Contractor, listed in the table in paragraph 4.1.1.3., necessary for the performance of the Subscription Agreement only in cases where there is a valid reason for the impossibility for the Customer to complete the selected and paid course, which is confirmed by documents.
7.9. The application for a refund upon termination of the Agreement shall be considered within 10 (ten) business days from the date of its receipt after termination of the Agreement.
7.10. If the Customer, through no fault of their own, has failed to exercise their right to receive services from the Contractor in full, in whole or in part, and has not declared their intention to terminate this Agreement early, the services, in accordance with the program of the relevant course, are considered to be rendered in full, the funds paid by the Customer for the services rendered are not subject to return.
7.11. In the event of a violation by the Customer of the rights of the Contractor to the results of intellectual activity and other persons to the intellectual property transferred in accordance with the Agreement, the Customer undertakes to pay the Contractor, upon his written request, a fine in the amount of 50,000 (fifty thousand) rubles, as well as reimburse all damages and expenses of the Contractor, including lost profits, and, in the event of distribution of the Contractor's materials to other persons, pay the cost of the course multiplied by the number of persons who copied/used the Contractor's materials.
8. Final Provisions
8.1. The Agreement in accordance with this Offer shall enter into force upon purchase of the Subscription and shall remain in effect until the Subscription expires.
8.2. This Offer contains all the terms and conditions agreed upon between the Parties in relation to the subject of the Agreement.
8.3. The obligations of the Parties that continue in time, including, but not excluding, mutual settlements, payment of penalties, compensation for damages, maintaining confidentiality, shall continue to be in effect until full performance and after the expiration of the Offer.
8.4. All issues not covered by the Agreement shall be settled in accordance with current Russian legislation.
8.5. All disputes related to the performance of this Agreement shall be resolved through negotiations. The Customer shall send a written claim to the Contractor's e-mail address: rusify.world@mail.ru. The claim shall be considered within 10 (ten) business days from the date of its receipt by the Contractor. Documents sent by e-mail have legal force and are written evidence in court. In case of impossibility to resolve the relevant dispute, after compliance with the claim procedure, they are subject to consideration in the court at the location of the Contractor.
8.6. In case of force majeure circumstances, as well as temporary external circumstances (repairs, suspension of operations of the premises, etc.), the Contractor has the right to reschedule consultations to another suitable time, notifying the Customer of this in any available way.
9. Contractor's details and contact information
Individual entrepreneur Elizaveta Andreevna Popova with the trademark "Rusify"
Tel. +7 (952) 362-70-38
Identification Number: 280603119605 Primary State Registration Number: 324280000032637 Current account No.: 40802810700006730499
Name: JSC "T-BANK" Corr. account: 30101810145250000974 BIC: 044525974 Identification Number: 7710140679